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Right to the Point Confidence Program

Introducing:
The Right to the Point Confidence Program

Changing field positioning systems often requires adjustments to workflows, system configurations, and crew deployment routines. To help reduce perceived adoption risk and avoid implementation delays for first‐time users, we are introducing the Right to the Point Confidence Program.

Field Deployment Quality Assurance

Delivered through Desert Creative Group, this program helps crews get productive faster, reducing setup errors and maintaining continuity with existing workflows.

Here’s what we will provide to ensure your successful Tersus product deployment:

  • Onboarding to get crews operational and in the field quickly
  • Migration support, whether you are adding to a mixed brand fleet or replacing legacy
    workflows.
  • Controller setup assistance to ensure correct configurations from the start
  • Correction service setup to maintain reliable real-time performance
  • Data import and export guidance to ensure smooth integration with your existing software
    and workflows.
  • Follow-up session after first field sessions to reinforce workflows and field confidence.
  • Accelerated routing in the technical support queue during the first 30-days of active adoption.
  • 30-day money-back assurance
    Our goal is to ensure a smooth transition to the next generation of positioning solutions!

Money-Back Guarantee Terms & Conditions

To help remove any hesitation about your investment in Tersus products, the program provides a clear transaction safety net under the following terms:

  • The 30-day money-back assurance applies explicitly to first-time purchases of qualifying equipment.
  • Customers have up to 30 calendar days from the delivery date to request a hardware refund through DCG.
  • Refunds cover the actual equipment cost. Shipping and handling charges are non-reimbursable, and return shipping is the buyer's responsibility. Activated TAP subscriptions are non-refundable.
  • Equipment must be in like-new physical condition with all original packaging, factory accessories, and inserts.
  • Customers must contact DCG to receive an official Return Merchandise Authorization (RMA) prior to sending items back.
  • Refunds are processed within 7 to 14 days following a successful technical equipment inspection and are issued to the original payment method.